Last updated: 09.11.2026
1. General
This policy explains how personal data is collected, used and protected on the lugarta.com, lugarta.menu and lugarta.app websites and in the Lugarta service (the "Service"). Data is processed in accordance with the Law of the Republic of Azerbaijan "On Personal Data".
2. What data we collect
For Venue owners: name, email, phone number, password (stored in encrypted form), the Venue's name, address, opening hours, contact details, menu content and images. For guests: no registration is required to view a menu. Technical data is collected automatically: IP address, browser and device type, language preference, pages viewed and time.
3. Purposes of use
Creating and managing accounts, displaying menus and Venue pages, building the catalog, ensuring the security of the Service and preventing abuse, sending important notifications about the Service, and improving the Service using aggregated statistics. We do not sell your data and do not share it with third parties for advertising purposes.
4. Cookies
Essential cookies are used to keep you logged in, remember your language preference, and for security. If analytics cookies are used, you will be informed separately.
5. Public information
The Venue's name, address, opening hours, contact details and menu are shown publicly and may be indexed by search engines. The Venue owner can turn off catalog visibility via the panel.
6. Third-party services
The Service uses trusted providers for hosting, content delivery (CDN), security and email delivery. They have access to data only to the extent needed to provide the Service. Where required by law, data may be provided to competent government authorities.
7. Retention period
Account data is kept while the account is active. After an account is deleted, the data is deleted within 30 days and removed from backups during the following backup cycles. Technical logs are kept for a limited period for security purposes.
8. Security
Data is transmitted over an encrypted connection (HTTPS), passwords are stored in encrypted form, access to systems is restricted, and regular backups are made. No system can guarantee complete security.
9. Your rights
You have the right to access your data, correct it, delete it and withdraw your consent to its processing. You can change most of your data yourself in the panel or delete your account.
10. Children
Venue owner accounts are only for persons over 18 years of age.
11. Changes
This policy may be updated. Significant changes are announced on the website or through your account.